1. What products do you offer for fitness enthusiasts?
We cater to serious athletes and fitness enthusiasts with premium products including:
- Performance supplements (BCAA, Casein Protein, Egg Protein, Intra-Workout)
- Health support (Fish Oil & Omegas, Multi-Vitamins, Joint Support, Collagen)
- Goal-specific formulas (Fat Burners, Keto products, Meal Replacements)
- Training gear (Clothing, Gloves, Gym Bags & Duffels)
- Home Gym Equipment
- And specialized products for Gaming & Focus and Mobility & Recovery
2. What payment methods do you accept?
We accept all major payment options for your convenience: Visa, MasterCard, JCB, and PayPal. All transactions are secure and encrypted for your protection.
3. How long does shipping take?
We offer two reliable shipping options:
- Standard Shipping ($12.95): Processed in 1-2 business days, delivered via DHL or FedEx within 10-15 days after shipment
- Free Shipping: Available for orders over $50, processed in 1-2 business days, delivered via EMS within 15-25 days after shipment
4. What is your return policy?
Your satisfaction is guaranteed. If you’re not completely happy with your purchase:
- Returns are accepted within 15 days of receipt
- Contact our customer service team at [email protected] to initiate a return
- We aim to make the process straightforward and stress-free
5. Do you ship internationally?
Yes! We ship worldwide to support fitness enthusiasts globally. However, we currently cannot deliver to Asia and some remote areas due to logistical constraints. Our international reach ensures that most regions can enjoy our premium products without hassle.
6. How quickly do you process orders?
We pride ourselves on swift order handling. All orders are processed within 1-2 business days after payment confirmation. This quick turnaround means your performance supplements and gear are on their way to you almost immediately.
7. Who is Muscletech Shop designed for?
Our products and services are tailored for performance-driven individuals including:
- Athletes and bodybuilders
- Gym enthusiasts and fitness competitors
- Health-conscious individuals seeking premium supplements
- Home gym owners and training professionals
8. How can I contact customer service?
Our dedicated customer service team is here to support your fitness journey. Email us at [email protected] for assistance with orders, returns, or any questions about our products. We’re committed to providing prompt and helpful service.